. >> in their defense, it has been a massively growing company. hi, short interest. questions about inventory. the scandals about the comments from the ceo. of they a classic case could have handled it much better once they made the misstep. instead, they stumbled, they took too long to repair the situation. as you say, the founders founder's comments were not listen to hear for some women. fish stinks from the head. problemnot beinthe lulu anymore. >> we're going to go inside ups these next two hours. >> carol massar has been working on this special for quite a while. -- is probably the biggest day of the year for the world's largest packaging company. carol massar is in the thick of things. hubis at their massive called world port. how's it going down there? >> it is a little quiet. most of what happens here happens overnight. we had a little bit of snow this morning. the planes got out this morning. the line behind me is a little quiet, things will start to get busy again. there is another level of activity around the afternoon. lots of packages. 1.6 million packa